Privacy Policy

At Mountain Escapers, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website, social media platforms, or travel services.

1. Information We Collect

Personal Information

• Name
• Phone number
• Email address
• CNIC or passport details (if required for bookings)
• Emergency contact numbers

Travel Information

• Destination preferences
• Booking and reservation details
• Group tour selections
• Accommodation preferences

Technical Information

• IP address
• Browser type
• Device information
• Cookies and website usage data

2. How We Use Your Information

• Process tour bookings and reservations
• Provide updates related to trips and itineraries
• Improve customer service and support
• Send promotional offers (only if you opt in)
• Enhance website performance and services
• Ensure safety, verification, and legal compliance

3. Sharing Your Information

We do not sell or trade your personal information. Data may be shared with trusted partners such as hotels, transport providers, payment processors, or government authorities when legally required.

4. Data Protection & Security

We apply industry-standard security measures to protect your data. However, no online transmission method is 100% secure.

5. Cookies & Website Tracking

Cookies help improve website functionality and user experience. You may disable cookies through browser settings, though some features may not work properly.

6. Your Rights

• Request access to your personal data
• Correct inaccurate information
• Request deletion of data (where legally permitted)
• Opt out of promotional communications

7. Third-Party Links

Mountain Escapers is not responsible for the privacy practices of external websites linked through our platform.

8. Updates to This Policy

This Privacy Policy may be updated periodically. Changes will be posted with an updated date.

9. Contact Us

Mountain Escapers
📞 Phone: 0317-2345064
📧 Email: info@mountainescapers.pk